Outlook Outage

12 May 2021

outlook.jpgThis morning there has been a worldwide outage of the outlook client on Windows & Apple devices.

Emails via mobile or web Outlook on office365.com continue to work fine.

The latest update from Microsoft on the issue indicates a workaround is being deployed now:

Title: Issue affecting viewing email content

User Impact: Users may be unable to view email message content.

Current status: We’ve identified the underlying cause of impact and are applying a fix. This fix will reach all affected users incrementally over the course of the next four-to-five hours. Once users receive the fix, they will need to restart their email client to apply the fix. In some circumstances, users may need to restart their client a second time for the changes to take effect. We expect to complete this process and restore service for all affected users by May 12, 2021, at 3:00 AM UTC.

Next update by: Wednesday, May 12, 2021 at 3:00 AM UTC

Live updates can be seen here: Service Status

outage-notification-outlook-offline.PNG

More to come.

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