Tax time is approaching fast in Australia. Accountants are getting busier, bookkeepers are collecting documents and every business owner is thinking about payroll, payment summaries, BAS deadlines and ATO reporting.
What most people do not think about is the first major tax season threat, the scam that shows up before the paperwork even begins.
And every year there is one scam that hits Australian small businesses first because it is simple, believable and easy for criminals to automate. It often lands in inboxes long before anyone realises what is happening.
Here is how it works.
Someone in your business, usually the person who manages payroll, finance or HR, receives an email that appears to be from the owner, CEO or a senior manager.
The message is short and urgent.
“Hi, I need copies of all staff payroll records for a meeting with our accountant. Can you send them through today, I am flat out.”
Nothing about this message looks suspicious.
The tone feels familiar.
The timing feels normal.
The request seems perfectly reasonable during tax season.
So your employee sends the files.
But the email did not come from the CEO. It came from a criminal using a fake but convincing email address or a domain that looks almost identical to yours.
The attacker now has access to highly sensitive employee information, including:
It is everything a criminal needs to commit identity theft and lodge fraudulent tax returns before your employees even get a chance.
Most businesses do not discover the scam right away.
The first clue usually appears when an employee tries to lodge their return and receives a message from the ATO that a tax return has already been submitted for their TFN.
Someone has already claimed their refund.
Now they are dealing with the ATO, identity theft services and weeks of unnecessary stress trying to prove who they are.
Multiply that across your entire payroll.
Then imagine having to tell your team that their information was leaked because someone responded to an email they thought was from the boss.
This is no longer just a cybersecurity issue. It becomes a trust issue, a HR issue and in some cases a legal and reputational problem.
This scam is not obvious. It works because:
Scammers win because they target human behaviour, not technology.
The good news is that this scam is easy to stop with the right rules and culture in place.
Payment summaries, payslips and payroll reports must never leave the building through an email attachment. If someone asks for them via email, the answer is no.
Call the person. Send them a Teams message. Confirm in person.
Never reply to the suspicious email. Never trust a phone number listed inside it.
Do this now. Not next month.
Make sure your team knows these scams are coming and understands exactly what to do.
If someone’s password gets phished, MFA blocks the attacker from logging in.
The staff member who double checks a request from a senior manager should be thanked, not made to feel cautious.
When checking is normal, scams fall apart.
These five steps can be implemented this week and they will stop the most common early season scam.
The payroll information scam is just the warm up. As tax time approaches, expect more threats disguised as:
Tax season is a perfect storm for cybercriminals. Everyone is busy. Everyone is moving fast. Financial requests do not look unusual.
Businesses that get through tax season safely are not lucky. They are prepared.
If you already have policies, awareness and protection in place, you are ahead of most small businesses.
If not, now is the time to prepare. Not after something goes wrong.
If this sounds like your business, book a ten minute discovery call with BlueReef. We can review:
If this does not sound like you, great. But chances are you know a business owner who needs to see this. Share it. It could save them a very expensive problem.
Book your ten minute discovery call today.
Call us on 08 8922 0000 or visit our contact page: https://www.bluereef.tech/contact
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