Support is on its way

What's next?

• We have your job logged, and our next available technician will get on it for you ASAP.
• If the issue is an emergency or you need support sooner, feel free to call us directly on 08 8922 0000.
• Depending on the issue, we may need to remotely access your device. Does your computer have our agent installed? If not, please let us know and we will work on that first.
• If anything changes from the what you initially reported, please feel free to send another support ticket, with updated information. We will include this in our diagnostics.

Have you checked our support documentation?

We regularly add content into our support documentation to help our clients. You can find that resource below. It includes help on cloud, general tech, and communications (including business phones, mobiles & internet).

Support WIKI

Definitive Guides

We've put a lot of effort into developing definitive guides to help our clients get the most out of technology & communications in their business.

Feel free to review the ones we have completed below (We will be constantly adding more, and updating the older content to keep it current).